This section deals with all the Frequently Asked Questions (FAQ) we get asked. You will find three sections dealing with different areas for Tandem skydiving, Learning to skydive, and Reservations. Simply click on the FAQ in the section from the FAQ menu button..

Take a moment to scroll down the list and see if your question is there and can be answered. Should you not find it answered, simply e-mail us and we will help you.

Also, check out our testimonials.

Tandem Skydiving

What is your age limit for a tandem skydive ?

There is no upper age limit. We have had people as old as 90 years skydive with us. If you are under 18 years old, you will need your parents consent, and you must fit our safety harness which we will check on the day. Kids as young as 8 years have skydived with us.

Why don't you require a deposit?

It is our company policy not to ask for a deposit when you make a booking. We rely on you as our customer to advise us on any changes or cancellations at least 2 hours in advance to enable other customers to skydive in your place. Please let us know what you think so we can continue to offer our great service at the current prices. We'd like to thank all our past customers for helping us and our company.

I want to give a friend a special present!

We have gift vouchers for all occasions. Choose which skydive you would like to gift to a friend under our prices section and send us a booking request from the Reservations section. Please select Gift Voucher as the type of skydive.

What type of payment do you accept?

We accept NZ currency cash, Visa, Mastercard & Amex, as well as Eftpos and NZ only traveller cheques. We ask you have suitable identification for your travellers cheques.

How many people fit into your plane?

We are using two types of planes, often at the same time. The Nomad carries up to 8 tandems (18 slots). The Cresco XL carries up to 5 tandems and 5 Freefall videos, as well as solo jumpers (16 slots). Great fun if you are with a group of friends.

Where are you situated?

Taupo Tandem Skydiving is situated at the Taupo Airport, approximately 6km south of Taupo. Check out our map section. We operate courtesy coaches in and around Taupo township so we can pick you up from almost anywhere. See Map

Do you have a weight limit?

For safety reasons we have a strict weight limit of 100kg for tandem passengers for your own and our staffs safety. We will weigh people to determine the total load of the plane. This is done with as much courtesy as possible, but it is an absolutely important safety factor for us. We ask for your understanding and we appreciate your help. However, you are free to register on our Learn To Skydive course with up to 97kg. Check out our Learn To Skydive section.

When and under which conditions will you skydive?

We skydive every day of the year except for Christmas Day, Boxing Day and New Year  (25th/26th of December and 1st of January) weather permitting from sun up to sundown. The sky above the airport must be clear with few clouds and the wind on the ground must be within our safety limits.

Learn 2 Skydive

Are you Learning to Skydive or a solo skydiver?

We teach people how to skydive on our Learn To Skydive program. You must be at least 18 years old and the weight limit is 97kg. Click here to find out more. Or, if you are a licensed skydiver bring your log book and licence, make sure your reserve has been packed in the last 6 months, and join the fun. We also hire rigs with various canopy sizes and equipped with Cypres.

When can I start my Learn 2 Skydive course?

Courses start most days of the week and there are no minimum numbers. Simply register 48 hours in advance to guarantee your course.

Can I have a break during the course and finish it later?

Yes, but no more then 1 month between each stage or you may have to re-jump one of your stages. You can also finish your course at any other accredited training facility around the world, and alternatively we can finish a course you have started elsewhere. It is that simple.

Can I stay near the airfield?

Yes, there is lots of good accommodation around Taupo only 6 kilometers from the airport where we are situated. Click here to see a range of places to stay we recommend, we will always pick you up in the Taupo area with our courtesy coach from any of our recommended partner places.

Can I count on finishing the course within 4 weeks?

We cannot guarantee the weather, but are confident that 4 weeks should see you with the full internationally valid license. The record at present is 4 days in summer when everything went perfectly to plan with the weather.

What decision do I have to make before making a booking?

All you need to decide is on what day you want to jump. You can book the height you want to jump from and any extras when you come to do your skydive.

Do I need to pay a deposit?

No, we will not ask for a deposit. However, we do ask for credit card details to secure your booking. NO MONEY is taken unless you do not turn up or fail to cancel your booking 2 hours in advance. This will result in a penalty credit charge of $50 per person. Out of courtesy we ask you to tell us if you would like your booking changed or cancelled.

I am staying in Taupo and have no car!

Our two courtesy shuttles are happy to pick you up within the Taupo area. Simply state where you are staying in Taupo and we will pick you up. Please reconfirm your skydive 20 minutes before your booking time.

What if I am driving myself?

Please follow our directions to the airport in our map section. Your booking time is the time we would like you to arrive at our place. Once at the airport, simply keep driving, our bright yellow building is easy to see. Please reconfirm your skydive 20 minutes before your booking time.

When should I book?

Most of the time 48 hours notice is sufficient. However, in the summer months December to April it pays to book early.

 Booking Policy

What decision do I have to make before making a booking?
All you need to decide is on what day you want to jump. You can book the height you want to jump from and any extras when you come to do your skydive.

Do I need to pay a deposit?
No, we will not ask for a deposit. However, we do ask for credit card details to secure your booking. NO MONEY is taken unless you do not turn up or fail to cancel your booking 2 hours in advance. This will result in a penalty credit charge of $50 per person. Out of courtesy we ask you to tell us if you would like your booking changed or cancelled.

I am staying in Taupo and have no car!
Our two courtesy shuttles are happy to pick you up within the Taupo area. Simply state where you are staying in Taupo and we will pick you up. Please reconfirm your skydive 20 minutes before your booking time.

What if I am driving myself?
Please follow our directions to the airport in our map section. Your booking time is the time we would like you to arrive at our place. Once at the airport, simply keep driving, our bright yellow building is easy to see. Please reconfirm your skydive 20 minutes before your booking time.

When should I book?
Most of the time 48 hours notice is sufficient. However, in the summer months December to April it pays to book early.